Meet the Creative Office Solutions Management Team!
Bob Fox – Chief Executive Officer
Mr. Fox is a true veteran of the office equipment industry and a lifelong entrepreneur. Having started several companies, his last venture – Laser Life Inc. – was sold in 2007 to Pitney Bowes Inc. Mr. Fox’s commitment to customer loyalty made him a champion in the Customer Service sector and a 6-year recipient of the Consumers Choice Award in Atlanta. Embracing the environmental concerns, Mr. Fox established one of the first companies to create a recycling concept to address toner and plastic waste associated with laser printing technology. A true competitor, with a sense for making the customers happy, while creating an engaging work environment, are his trademarks.
Zach Fox – Service Manager
Zach Fox has been working with the COS team since 2015. He ensures that all service calls placed by metro Atlanta businesses are processed within 4 hours or less. With his background in IT and a team of certified technicians in printing/copying equipment, him and his team are able to assess problems and resolve them in an efficient manner. He provides customers with impeccable customer service and is always willing to go above and beyond to take care of COS customers.
Carlyn Wilkins – Chief Financial Officer
Carlyn Wilkins has managed the financial activity of Creative Office Solutions for 6 years. She worked for Laser Life and has over 20 years experience with Mr. Fox. Ms. Wilkins has extensive knowledge of the company’s software and business objectives. In addition, she is responsible for supervising HR, Accounts Receivable and Accounts Payable, Purchasing and maintaining Inventory controls. Carlyn leads by example and is one that rolls up her sleeve to get the job done.
Carlyn enjoys spending time with her family and traveling.
Steve Cannon – Logistics Manager
Steve has been in the copier and printer industry for the past 30 years. He knows all the ins and outs of the industry and is able to carry-out his tasks in a manner that is beneficial to the company and its valuable customers. In Steve's book, everything has to be done on-time and done right.
Joyana Alterman – Customer Service Manager
Joyana has been with Creative Office Solutions since the establishment of this company. She is extremely resourceful and excellent at managing client relationships. She manages our customer service team to ensure that all clientele needs are met at the least and all questions are addressed. If Joyana can't answer your question, she'll be sure to connect you with someone that can. Along with her wealth of knowledge, Joyana also brings a positive attitude and some of the best customer service in town to COS.
Shahana Najam – Director of Marketing and Design
Shahana graduated with a degree in Graphic Design and Marketing. At Creative Office Solutions, she designs marketing collateral and promotes our brand and its initiatives to our customers and future customers. She also brngs a really positive attitude and lots of smiles to the team.
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