COS dominates the space between, because we view the customer as our priority and every business decision is driven to exceed expectations. We provide complete office equipment solutions with equipment deployment, service solutions, software monitoring and supply access. We own and manage our own eco-friendly toner manufacturing providing the highest quality products at market discounts. We operate our own leasing company allowing the customer to customize office equipment, copier, and printer leasing agreements with total flexibility, while managing the equipment fleet and freeing up human capitol. Logistics and service are conducted in house by COS personnel to ensure every part of the process is fast and efficient. The WOW concept is used during every part of the customers’ expectations. A high customer retention rate allows us to grow with the customer and ensure we work collectively to exceed objectives. While we work collectively as a family- owned business, our employees and customers also become family, and our business model continues to grow and flourish. We often like to ask upcoming clients the following questions…
Do you know your annual spend for print and imaging?
Is your company actively involved in eco-friendly solutions?
Do you know your eco friendly pounds of plastic? How much do you throw away?
Do you know how much time is being used to manage your print supplies process?
Have you analyzed your walk time (down time) as it relates to print?
Can you describe your workflow for me?
Often we find that customers throughout the Atlanta metro, from Marietta to Roswell to Sandy Springs, that have yet to use COS are dissatisfied and don’t have all the answers to these questions. If your company is frustrated by erratic billing and uneven fluctuations, COS can come in and resolve that. We find that clients coming from previous contracts are discontent with various vendors and leases, need support for multiple brand platforms, seek eco-friendly solutions, are annoyed by tedious technological issues and downtime, have experienced unreliable lead times when ordering toner and other consumables, and want self-managing print and imaging solutions. We can fix all of this. We provide the “WOW” factor and go above and beyond to make sure all of your questions are answered! THAT is what sets us apart.