Success Stories

Happy, smiling customer in a meeting.

"An Atlanta based law firm with several locations was tasked to reduce overall cost relating to print. The firm didn’t have a specific vendor to order materials from or a defined method. Printing materials were ordered using various methods and locations depending on who ordering and from what location. This lead to varying costs from month to month and made budgeting unrealistic. Countless hours were also spent by employees trying to manage the consumables, software, and endless repairs.

COS rolled out a Proprietary Software to monitor all print/copy/scan devices. The usage reports from these devices helped us identify key problems and create a 3 phase program:

1)  Monitor and Evaluate   

2)  Replace and Refresh 

3)  Manage and Plan

The implementation of this plan lead to all devices being monitored to gain usage data to make the most beneficial decisions for the firm. Some units needed to be replaced immediately merely because of how costly they were. We then planned for refreshes based on age and software needs of devices. This helped manage the fleet of consumable costs and work with OEM’s to plan for consistent refreshes. The law firm was finally able to create a manageable and trackable cost structure along with gaining a 26% increase in their savings from switching to COS. "

Cost Focused Law Firm

"A local hospital chain had a primary objective to go green by 2018. While they had many initiatives one that got some attention was the use of toner products, primarily toner cartridges for printing devices and toner for copying machines. Historically the hospital used toner consumables and disposed spent cartridges into garbage. That’s when we came in.

Creative Office Solutions created an environmentally friendly program to collect the cores of toners throughout the hospital chain by dispensing our recycling toner box. We strategically placed around 2-20 collection containers in each facility. COS then designed a collection schedule to ensure that toner containers were collected in a timely manner based on collection history. We then provided the hospital with easy to read monthly reports that outlined the amount of recycled material. During the first year, the hospital recycled 5000 pounds of material which helped it get one step closer to its green goals. COS also went one step further and analyzed the returned toner cartridges. This analysis lead to a problem detection of waste being stored in the returned cartridges instead of them being returned empty. We addressed the problem to the hospital’s IT department and they followed up with users to explore potential installation or usage issues."

Environmentally Conscious Hospital